When working in the Tourism sector it is very common to receive oral and written complaints as tourists often complain about some aspects of their holidays. In order to be prepared, let´s have a look at how you can complain in English in an oral or written form and also how you are supposed to answer complaints properly.
Showing posts with label English. Show all posts
Showing posts with label English. Show all posts
Sunday, January 25, 2009
Sunday, October 12, 2008
Afraid of phonetics?
Learning the sounds of a new language can sometimes be tough for some students, especially those sounds that are inexistent in their respective mother tongues. It is very important to be able to communicate successfully what we want to say and sometimes pronunciation becomes an issue as communication breaks down due to words being pronounced incorrectly. Here you have a great website in which students can have fun reviewing the English sounds they already know:
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